Most stick vacuums can get just 7 minutes on their maximum suction speed setting, but with the Shark, I kept it powered on for an impressive 25 minutes. Lastly, it’s worth mentioning that technically the Shark Vertex Pro isn’t a stick vacuum, but rather a cordless upright vacuum — but it’s a damn good one.My shark vertex powerFins cordless vacuum has started to get caught on rugs. It is pulling at rugs. I have had my vacuum since last November and have not had a problem before.Here are tips from Shark’s website for identifying your device’s model number: 1. Check your box. On the bottom of your box, you should see the model number near the bar code. 2. Check your unit. The main body of the vacuum (back of the unit) should have a rating label that features your model number. 3. Weighs 9.05 lbs when used as a stick vacuum. Converts to use as a handheld vacuum that weighs under 3 lbs. Easy-empty removable dust cup. LED headlights. Approximate measurements: Vacuum 45.27"H x 10.24"L x 10.24"W, weighs 12.35 lbs, including accessories; Cord 30'L. UL listed; 5-year Limited Manufacturer's Warranty. Aug 29, 2023 · Put your suction hose into a sink and pour ½ cup of baking soda into one end of the hose. Shake the hose vigorously so that the powder coats up the interior of the hose. Then, pour ½ cup of white vinegar into the hose. Wait for the cleaning mixture to work its magic for 2-3 minutes. Floor Selector Switch is Disengaged: Most Sharks have a switch that can select either hard flooring or carpet. With hard flooring selected, the machine will turn off the brush roll. Make sure that this switch is on carpet mode. Belt Broken: Shark brushes are operated by a belt. If this belt breaks, the brush roll will not spin.There is a pre-motor filter and post-motor filter. Remove the dust cup from the vacuum using the previous instructions to get to the pre-motor filter. Take apart the foam filter and felt frame and rinse both with water. Tap off any excess dirt and insert the filters once completely dry. Reinsert the dust cup.Here are tips from Shark’s website for identifying your device’s model number: 1. Check your box. On the bottom of your box, you should see the model number near the bar code. 2. Check your unit. The main body of the vacuum (back of the unit) should have a rating label that features your model number. 3. Faulty Power Outlet. One of the most common reasons why your Shark Vertex vacuum cleaner won’t turn on is a faulty power outlet. Check the outlet by plugging in another device to see if it’s working correctly. If the power outlet is faulty, try plugging the vacuum cleaner into another outlet.Shark® Vertex™ UltraLight™ Corded Stick Vacuum with DuoClean® PowerFins and Self-Cleaning Brushroll Asked 2 years ago by Jdg . A: Answer I have several: a dusting brush, upholstery tool, pet multi tool, precision duster, under appliance wand, and more. This video is for entertainment purposes only. Not a fan of these machines or even this brand really. Link to switch in case you feel inclined to replace it....Jul 5, 2023 · Best Overall Shark Vacuum: Shark Vertex IZ462H Ultra Lightweight Cordless Stick Vacuum. ... For a great Shark vacuum that won’t let you down, look no further than this cordless model. It’s an ... So, if your corded Shark vacuum won't start, check if the unit is plugged into the wall and if it is, check if it is plugged correctly. Circuit Breaker/Fuse Is Tripped If the vacuum cleaner is plugged in correctly, check if the circuit breaker/fuse is tripped or not. This can be done visually safely. 1. Posted: Oct 20, 2016. Options. First, make sure the vacuum is plugged in. If the vacuum is plugged in and the switch is pushed on, but it's not turning on then try to reset your circuit breaker or reset the motor thermostat. The steps to reset the motor thermostat can be found in the troubleshooting guide.Sometimes when your Shark Vacuum won’t turn on, it might have to do with the power cord itself. Cords are a little delicate and they can strip or outright rip. Make sure that there are no tears or rips in the power cord as this may cause a total loss of power, plus it can be pretty dangerous too. If the power cord is broken or the plug head ...Mar 28, 2022 · The Shark Vertex Lightweight Cordless Stick Vacuum is the "heaviest" of the cordless vacuums at just over 9 lbs, but we still found it extremely lightweight to use. The Pro is slightly lighter at around 8.8 lbs. For comparison in run time, other Shark models only offer up to 40 minutes on a single charge. Jun 19, 2023 · Step 2: Unplug the vacuum cleaner and unlock your brush roll plate. Step 3: Remove the roller belt and the brush bar for a thorough clean. Step 4: Cut the hair that is stuck on the brush roll with a pair of scissors. If there is a big mass of tangled pet hair, use a razor blade to loosen the hair. There is an adjustment piece at the top of the handle where you turn it to adjust the suction setting. This is the only way to adjust to different carpet heights and rugs. The power button is also two settings. One setting for bare floors and one for carpet. Answered by Lambert 7 years ago.Oct 20, 2016 · 1. Posted: Oct 20, 2016. Options. First, make sure the vacuum is plugged in. If the vacuum is plugged in and the switch is pushed on, but it's not turning on then try to reset your circuit breaker or reset the motor thermostat. The steps to reset the motor thermostat can be found in the troubleshooting guide. The Shark® Vertex® Speed Upright Vacuum with DuoClean® PowerFins Powered Lift-away® and Self-Cleaning Brushroll, AZ1810 449 4.2 out of 5 Stars. 449 reviews Available for 1-day shipping 1-day shipping Shark duo vacuum cleaner brush roller fix.**Important Note: In the video I mention trying to get a screw out where the orange round part is. You do NOT need ...IZ600 Series Shark® Vertex™ Pro Lightweight Cordless Stick Vacuum FAQs; IZ462H Series Shark® Cordless Pet Plus - Troubleshooting Guide; ICZ362H Shark® Vertex™ Pro Cordless Vacuum - Quick Start Guide; Promoted articles. Shark FlexStyle™ Air Styling & Drying System HD400 Series - Getting Started Shark HyperAIR™ HD100 Series - Getting ...Put your suction hose into a sink and pour ½ cup of baking soda into one end of the hose. Shake the hose vigorously so that the powder coats up the interior of the hose. Then, pour ½ cup of white vinegar into the hose. Wait for the cleaning mixture to work its magic for 2-3 minutes.So, if your corded Shark vacuum won't start, check if the unit is plugged into the wall and if it is, check if it is plugged correctly. Circuit Breaker/Fuse Is Tripped If the vacuum cleaner is plugged in correctly, check if the circuit breaker/fuse is tripped or not. This can be done visually safely.Once the dust reaches the maximum fill line, you must empty the cup or the vacuum won’t suck in the debris anymore. The brush might stop spinning too. 4. Loose Suction Head. The suction head or nozzle of the vacuum is what makes contact with the floor. It receives power through the integrated wires in the hose.IZ600 Series Shark® Vertex™ Pro Lightweight Cordless Stick Vacuum FAQs; IZ462H Series Shark® Cordless Pet Plus - Troubleshooting Guide; ICZ362H Shark® Vertex™ Pro Cordless Vacuum - Quick Start Guide; Promoted articles. Shark FlexStyle™ Air Styling & Drying System HD400 Series - Getting Started Shark HyperAIR™ HD100 Series - Getting ...Reason 4: Blockage in The Brush or Hose. Another reason for the brush not to spin is if there’s a blockage in the brush bar or hose. When this happens, the vacuum cleaner automatically shuts down to prevent damage on the belt. Then the indicator light of the brush illuminates red. Courtesy Shark Clean Company.Check you are using carpet mode. If you have the settings on floor mode, then the brush roll will not spin. If the setting is on carpet mode, then the brush will turn. Check to make sure your vacuum hasn’t got a blockage. Always make sure you turn the power switch off before you start to dismantle your machine.Shark® Vertex™ UltraLight™ Corded Stick Vacuum with DuoClean® PowerFins and Self-Cleaning Brushroll Asked 2 years ago by Jdg . A: Answer I have several: a dusting brush, upholstery tool, pet multi tool, precision duster, under appliance wand, and more.Jul 12, 2020 · Check you are using carpet mode. If you have the settings on floor mode, then the brush roll will not spin. If the setting is on carpet mode, then the brush will turn. Check to make sure your vacuum hasn’t got a blockage. Always make sure you turn the power switch off before you start to dismantle your machine. The brush roll is not spinning. If the brush roll is dirty, the vacuum cannot pick up particulates as well. To clean the brush roll, first lower the vacuum to the floor by pushing the handle down. Remove the cover of the brush roll by pressing the Brush Roll Access button. Then remove the brush roll by pulling the Pull Tab labeled on the brush ... Empty the dustbin / canister of dirt and debris. Check for a clogged hose or filter. If there’s a clog, unclog the hose and replace the filter. Allow 45 minutes for the vacuum to cool down. Plug the vacuum back in to the power outlet. Switch the power button to the “I-On” position and see if it starts the vacuum.Put your suction hose into a sink and pour ½ cup of baking soda into one end of the hose. Shake the hose vigorously so that the powder coats up the interior of the hose. Then, pour ½ cup of white vinegar into the hose. Wait for the cleaning mixture to work its magic for 2-3 minutes.The third stop on your “Shark vacuum brush roll indicator light not on” troubleshooting journey is to check the brush roll for blockage. While the light should turn red, the blockage can prevent the system from activating. Clearing the blockage may help restore function. Ensure the vacuum is unplugged then lay it down to access the roll.We tested six popular Shark and Dyson vacuum cleaners, including the Dyson v8 Animal, Shark Wandvac, Dyson Animal Ball 2, Shark Vertex, and both Shark and Dyson handhelds. Find out which one scored highest and shop them on Amazon, Dyson, Bed Bath & Beyond, and more.BEST FOR HARDWOOD FLOORS: Shark NV501 Rotator Lift-Away Professional Vacuum. BEST CORDLESS: Shark Vertex Cordless Vacuum With DuoClean PowerFins. BEST ROBOTIC: Shark AI Ultra 2-in-1 Robot Vacuum ...Jul 27, 2023 · You will need to take all of the screws out of the bottom of the vacuum as if you are replacing the vacuum’s belt. Inside, there is a spring that is supposed to go next to one of the vacuum’s wheels. If the spring has come off, put it back on, and reassemble your vacuum. Then, see if it will stand up on its own. 2. Step 4. Empty the dust cup container if the vacuum will not pick up, the suction is weak or dust starts to escape from the vacuum. Also, remove the dust cup filter and check for objects in it. Rinse it under water to remove dirt and dust. Allow it to dry thoroughly before placing it back in the vacuum. Jun 1, 2023 · Unfortunately, from time to time, they may malfunction. Below are some common problems you will encounter when using your Shark ION RV700 Series, RV800 Series, RV1000 Series, RV2000 Series, and Shark IQ Series. 1. Shark Vacuum Won’t Turn On. If your Shark vacuum is not turning on, it could be a bad battery, low battery, or a faulty robot vacuum. By emptying the bin regularly, you can minimize the risk of your vacuum cleaner overheating. In addition, blockages in the brush bar, attachments, and hose can also prevent airflow and causes the motor to work harder. Clogged up or dirty filters can also have a similar effect on the vacuum cleaner.Steps to follow when your Shark overheats: Turn the power off and unplug your vacuum cleaner. Remove and empty the dirt container. Clean the vacuum filter. Clean the brush roll. Leave the vacuum to cool for at least half an hour. Once cleaned and cooled, plug the vacuum in and try again. The Vacuum’s Belt is Damaged.This article contains the Troubleshooting Guide for the AZ2000 Series Shark® Vertex™ Upright Vacuum. This supports the following product SKUs AZ2000, AZ2000W, AZ1810 and AZ2002. 146 found this helpful Shark Vertex AZ2002. Snazzy PowerFin DuoClean technology - for 64 days only. Warranty is only for motor and engine. One of the rollers stopped spinning and it is $89 to replace it. The best vacuum I have ever had (great suction and picks up everything), but ONLY for 64 days.Faulty Power Outlet. One of the most common reasons why your Shark Vertex vacuum cleaner won’t turn on is a faulty power outlet. Check the outlet by plugging in another device to see if it’s working correctly. If the power outlet is faulty, try plugging the vacuum cleaner into another outlet. Mar 18, 2021 · SHARK APEX VS SHARK VERTEXIn this face-off we pit the Shark Vertex upright vacuum (AZ2002) against the Shark APEX Zero-M (AZ1002). The Shark Vertex upright is currently the pinnacle of uprights at Shark. It has many features and a host of different technologies. However, before this newcomer there was the Shark APEX, and as the name suggests it was the king-of-the-hill when it was released. So ... The basic older purple Shark Navigator is actually a better vacuum than the Shark Vertex. The old Navigator avoids the duo brushroll problems and the powerfin problems. The Sebo Dart $549 is one of the cheapest BIFL vacuums, but I think you get so much more with the Sebo Felix $699 for just a little more. The Felix is the biggest reason not to ...Jul 26, 2022 · This vacuum does a good job cleaning along the edges of a room but can struggle just a bit when cleaning corners. It has an excellent reach with its 29.5-foot cord, and the Lift-Away feature provides another 10 feet or so to work with. It also isn't overly loud compared to the other models we tested. The IZ682H Vertex Pro is Shark’s latest product with a foldable wand. This model has the same DuoClean nozzle with the combs and the plastic fins, helping it resist hair tangles better than the older design. Surprisingly, this model has weaker airflow than the older IZ462H, only making out at 48.25CFM, but (surprisingly) has better pick-up ...Check you are using carpet mode. If you have the settings on floor mode, then the brush roll will not spin. If the setting is on carpet mode, then the brush will turn. Check to make sure your vacuum hasn’t got a blockage. Always make sure you turn the power switch off before you start to dismantle your machine.Steps to follow when your Shark overheats: Turn the power off and unplug your vacuum cleaner. Remove and empty the dirt container. Clean the vacuum filter. Clean the brush roll. Leave the vacuum to cool for at least half an hour. Once cleaned and cooled, plug the vacuum in and try again. The Vacuum’s Belt is Damaged.Weighs 9.05 lbs when used as a stick vacuum. Converts to use as a handheld vacuum that weighs under 3 lbs. Easy-empty removable dust cup. LED headlights. Approximate measurements: Vacuum 45.27"H x 10.24"L x 10.24"W, weighs 12.35 lbs, including accessories; Cord 30'L. UL listed; 5-year Limited Manufacturer's Warranty.Check you are using carpet mode. If you have the settings on floor mode, then the brush roll will not spin. If the setting is on carpet mode, then the brush will turn. Check to make sure your vacuum hasn’t got a blockage. Always make sure you turn the power switch off before you start to dismantle your machine.The basic older purple Shark Navigator is actually a better vacuum than the Shark Vertex. The old Navigator avoids the duo brushroll problems and the powerfin problems. The Sebo Dart $549 is one of the cheapest BIFL vacuums, but I think you get so much more with the Sebo Felix $699 for just a little more. The Felix is the biggest reason not to ...Nov 14, 2021 · This vacuum is light,powerful, easy to use and it folds for storage. I judge a vacuum by how much pet hair and litter it picks up on a variety of flooring. Shark® Vertex™ Bagless Corded Canister Vacuum with DuoClean® PowerFin works on my wood floors easily as it foes on my tile and rugs. Shark IZ361H Pet Plus Anti-Allergen Cordless Stick Vacuum, Lightweight with Self-Cleaning Brushroll, PowerFins, Removable Handheld, Crevice, Upholstery, & Anti-Allergen Tools, 40 Min Runtime, Blue. Shark IZ862H Stratos Cordless Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean PowerFins HairPro, Includes Duster Crevice Tool & Anti ... This article contains the Troubleshooting Guide for the AZ2000 Series Shark® Vertex™ Upright Vacuum. This supports the following product SKUs AZ2000, AZ2000W, AZ1810 and AZ2002. 146 found this helpfulNov 9, 2021 · We tested six popular Shark and Dyson vacuum cleaners, including the Dyson v8 Animal, Shark Wandvac, Dyson Animal Ball 2, Shark Vertex, and both Shark and Dyson handhelds. Find out which one scored highest and shop them on Amazon, Dyson, Bed Bath & Beyond, and more. Shark duo vacuum cleaner brush roller fix.**Important Note: In the video I mention trying to get a screw out where the orange round part is. You do NOT need ...Steps: Unplug the machine from the power source to avoid any electrical shock. Carefully inspect the power cord for any cut. If you can see electrical wires from the cord, it is time to replace a new power cord.The Shark Vertex DuoClean AZ2002 upright vacuum cleaner includes a power brush, dusting brush and crevice tool. It weighs 17 pounds and has a lift-away canister. Shop. Description. This article contains the Troubleshooting Guide for the AZ2000 Series Shark® Vertex™ Upright Vacuum. This supports the following product SKUs AZ2000, AZ2000W, AZ1810 and AZ2002. 146 found this helpfulSteps: Unplug the machine from the power source to avoid any electrical shock. Carefully inspect the power cord for any cut. If you can see electrical wires from the cord, it is time to replace a new power cord.The Shark Vertex Lightweight Cordless Stick Vacuum is the "heaviest" of the cordless vacuums at just over 9 lbs, but we still found it extremely lightweight to use. The Pro is slightly lighter at around 8.8 lbs. For comparison in run time, other Shark models only offer up to 40 minutes on a single charge.Mar 28, 2022 · The Shark Vertex Lightweight Cordless Stick Vacuum is the "heaviest" of the cordless vacuums at just over 9 lbs, but we still found it extremely lightweight to use. The Pro is slightly lighter at around 8.8 lbs. For comparison in run time, other Shark models only offer up to 40 minutes on a single charge. To remove the hair and carpet fabrics from the soft roller inside the vacuum, follow this process: Take out the battery of your Shark Duoclean Vacuum. Empty the container of the vacuum, the clean the filter inside if needed. Remove the cover of the roller by taking out the screws that help the surface stay attached.Step 2: Unplug the vacuum cleaner and unlock your brush roll plate. Step 3: Remove the roller belt and the brush bar for a thorough clean. Step 4: Cut the hair that is stuck on the brush roll with a pair of scissors. If there is a big mass of tangled pet hair, use a razor blade to loosen the hair.Check you are using carpet mode. If you have the settings on floor mode, then the brush roll will not spin. If the setting is on carpet mode, then the brush will turn. Check to make sure your vacuum hasn’t got a blockage. Always make sure you turn the power switch off before you start to dismantle your machine.Step 4. Empty the dust cup container if the vacuum will not pick up, the suction is weak or dust starts to escape from the vacuum. Also, remove the dust cup filter and check for objects in it. Rinse it under water to remove dirt and dust. Allow it to dry thoroughly before placing it back in the vacuum.Second Opinion] The red light came on while using my Shark Apex Uplight corded lift-away vacuum. I remove the soft roller and cleaned it but the light is still on. I loosed the 3 coin screws to remove …Apr 25, 2019 · Learn how to get the most out of your Shark® DuoClean® with Zero-M® Lift-Away® Upright Vacuum by keeping the brushrolls clean.To learn more, visit sharkclean... Sharkninja - Progressive Web AppThe Shark® Cordless Vertex® Pro Powered Lift-Away® is the newest member of Shark's Vertex Family. The lightweight cordless upright vacuum combines the power and carpet cleaning of a full-size vacuum* with unmatched intelligence, Powered Lift-Away® versatility, and DuoClean® PowerFins™ nozzle technology. *Tested in Boost mode vs. ZU630.BEST FOR HARDWOOD FLOORS: Shark NV501 Rotator Lift-Away Professional Vacuum. BEST CORDLESS: Shark Vertex Cordless Vacuum With DuoClean PowerFins. BEST ROBOTIC: Shark AI Ultra 2-in-1 Robot Vacuum ...Weighs 9.05 lbs when used as a stick vacuum. Converts to use as a handheld vacuum that weighs under 3 lbs. Easy-empty removable dust cup. LED headlights. Approximate measurements: Vacuum 45.27"H x 10.24"L x 10.24"W, weighs 12.35 lbs, including accessories; Cord 30'L. UL listed; 5-year Limited Manufacturer's Warranty. Here are the steps. Unplug: If your vacuum is not working the first time, unplug it. Remove all the connections and disconnect from the electricity. Turn off: There is an ‘On-off’ option on the vacuum cleaner. Press the option and select that mode. Turn off the roll-on brush option as well.Jun 7, 2023 · Make sure that the nozzle is completely attached by pressing down on the handle. If it still won’t start, unplug your Shark vacuum and check the nozzle for blockage. Clear out any debris and make sure that everything is clean. Re-attach the nozzle to your vacuum and turn it on again. Shark Vertex AZ2002. Snazzy PowerFin DuoClean technology - for 64 days only. Warranty is only for motor and engine. One of the rollers stopped spinning and it is $89 to replace it. The best vacuum I have ever had (great suction and picks up everything), but ONLY for 64 days.Shark® Vertex™ UltraLight™ Corded Stick Vacuum with DuoClean® PowerFins and Self-Cleaning Brushroll Asked 2 years ago by Jdg . A: Answer I have several: a dusting brush, upholstery tool, pet multi tool, precision duster, under appliance wand, and more. The best strategy is to get a vacuum that has a wide diameter brushroll and is easy to remove for cleaning. The Sebo Dart is a good example. Nope you are not mistaken, Shark is indeed not good. If it's doing this when when adjusted to the proper setting for the floor it's on, it may be inappropriate for your needs.Shark duo vacuum cleaner brush roller fix.**Important Note: In the video I mention trying to get a screw out where the orange round part is. You do NOT need ...Mar 18, 2021 · SHARK APEX VS SHARK VERTEXIn this face-off we pit the Shark Vertex upright vacuum (AZ2002) against the Shark APEX Zero-M (AZ1002). The Shark Vertex upright is currently the pinnacle of uprights at Shark. It has many features and a host of different technologies. However, before this newcomer there was the Shark APEX, and as the name suggests it was the king-of-the-hill when it was released. So ... 1) Empty The Canister. If your Shark vacuum ever loses a bit of power or the Shark vacuum not sucking dirt and dust as it should be, then the first thing you need to look at is the dust bag or dirt canister. You can’t expect any vacuum cleaner to keep sucking up dust and dirt when the bag or canister is about to burst at the seams.Once the dust reaches the maximum fill line, you must empty the cup or the vacuum won’t suck in the debris anymore. The brush might stop spinning too. 4. Loose Suction Head. The suction head or nozzle of the vacuum is what makes contact with the floor. It receives power through the integrated wires in the hose.
The 13 Best Vacuum Cleaners of 2023, Tested and Reviewed. The Shark Navigator Upright and Shark Vertex Cordless Stick Vacuums stood out. By. Amy Schulman, Erin Johnson, and. Alyssa Brascia .... Chaise
HZ2000 Series Shark® Vertex™ UltraLight™ Corded Stick Vacuum Troubleshooting Guide.Jul 26, 2022 · This vacuum does a good job cleaning along the edges of a room but can struggle just a bit when cleaning corners. It has an excellent reach with its 29.5-foot cord, and the Lift-Away feature provides another 10 feet or so to work with. It also isn't overly loud compared to the other models we tested. Carefully check the hose and frame for any cracks or gaps that could be leaking air out. Make sure you check all hose segments, as Shark vacuums may come with more than one hose section.Factory Reset Using the Smartphone App. Open the Shark robot smartphone App, go to the Settings, choose the Factory reset, and confirm it. The Shark robot vacuum will start the reset process - wait until You get a notification about the finished factory reset, after which You will have to set the robot vacuum again. The Shark Vertex Duo Clean Power Fins Upright Vac is easily set up in minutes and I have attached a picture of the quick start guide that is printed on the top inside box top. I was very pleasantly surprised that the vacuum that I received from Shark is rose-gold colored and I find that great. So, if your corded Shark vacuum won't start, check if the unit is plugged into the wall and if it is, check if it is plugged correctly. Circuit Breaker/Fuse Is Tripped If the vacuum cleaner is plugged in correctly, check if the circuit breaker/fuse is tripped or not. This can be done visually safely. Shark IZ361H Pet Plus Anti-Allergen Cordless Stick Vacuum, Lightweight with Self-Cleaning Brushroll, PowerFins, Removable Handheld, Crevice, Upholstery, & Anti-Allergen Tools, 40 Min Runtime, Blue. Shark IZ862H Stratos Cordless Vacuum with Clean Sense IQ and Odor Neutralizer, DuoClean PowerFins HairPro, Includes Duster Crevice Tool & Anti ...Make sure that the nozzle is completely attached by pressing down on the handle. If it still won’t start, unplug your Shark vacuum and check the nozzle for blockage. Clear out any debris and make sure that everything is clean. Re-attach the nozzle to your vacuum and turn it on again.Absolutely lazy & ignorant design, vacuum cannot stand up on its own. Be prepared to lean it against a wall or pick it up off the ground. Every single time you use it. Qualified engineering could have easily solved this annoying issue by having more forward stick lean in the locked position. Problem solved.Aug 29, 2023 · Put your suction hose into a sink and pour ½ cup of baking soda into one end of the hose. Shake the hose vigorously so that the powder coats up the interior of the hose. Then, pour ½ cup of white vinegar into the hose. Wait for the cleaning mixture to work its magic for 2-3 minutes. The brush roll is not spinning. If the brush roll is dirty, the vacuum cannot pick up particulates as well. To clean the brush roll, first lower the vacuum to the floor by pushing the handle down. Remove the cover of the brush roll by pressing the Brush Roll Access button. Then remove the brush roll by pulling the Pull Tab labeled on the brush ...Here are tips from Shark’s website for identifying your device’s model number: 1. Check your box. On the bottom of your box, you should see the model number near the bar code. 2. Check your unit. The main body of the vacuum (back of the unit) should have a rating label that features your model number. 3. This article contains the Troubleshooting Guide for the AZ2000 Series Shark® Vertex™ Upright Vacuum. This supports the following product SKUs AZ2000, AZ2000W, AZ1810 and AZ2002. 146 found this helpfulShark Vertex AZ2002. Snazzy PowerFin DuoClean technology - for 64 days only. Warranty is only for motor and engine. One of the rollers stopped spinning and it is $89 to replace it. The best vacuum I have ever had (great suction and picks up everything), but ONLY for 64 days. .