Jun 1, 2022 · The first one involves resetting your network settings as mentioned, by @sandblaster. This will be the seventh step on this page. This options resets Wi-Fi networks and passwords, cellular settings. Check out the steps below for additional steps to resolve your data connection. Go to Settings> Cellular Settings> Network> Reset Network. Check to see if any devices activate around the time you see service drops. Restart your device. Check out causes why your device may be slowing down. Give this a try and let us know what you find. While time of day can be a factor in impacting your cellular data strength, so, too, can other things like equipment and the environment.Open the Settings app. Tap Cellular. Make sure Cellular Data is toggled on. Make sure the apps you want to use cellular data for are toggled on. Note: if you are traveling internationally, follow these steps to make sure your iPhone is set up for data roaming: Opening the Settings app. Tap Cellular.Let’s meet in a Direct Message (DM) regarding your new iPhone 13 and its inability to use cellular data. Please check your Direct Message Inbox. It’s the chat icon next to the bell icon in the upper right corner of the Forums. Looking forward to helping you! Lar, AT&T Community SpecialistJul 3, 2021 · The main option will be to reset your network settings. You can do this by going to: Settings > System > Advanced > Reset > Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS. After doing this, test to test if mobile data is working or not. Let us know if this helps! Collin, AT&T Community Specialist. 0. Oct 24, 2022 · How to Fix AT&T Cellular Data not Working: Start With Checking if your cellular data is turned on. Your access to AT&T cellular data is weak. Restart your Device. Turn Off Wi-Fi on your Device. Enable then Disable Airplane Mode. Remove your SIM, then Re-insert it. Reboot your Device With Data Roaming Turned On. I am on AT&T with an iPhone 12, iOS version 16.0 (20A362). As of yesterday my cellular data stopped working — only WiFi will give me Internet. I’ve switched cellular connectivity on and off, up...Dec 6, 2021 · 64.5K Messages. 2 years ago. You aren’t really connected to ATT’s network, even if it says ATT Mexico. You are still roaming and subject to whatever conditions are imposed on roaming by that carrier which could include reduced data speeds. See if you have the option of selecting what carrier you connect to. Jul 18, 2022 · I have tried all of those solutions. I live in Los Angeles and my cellular data works just fine there. I’ve been in Las Vegas for about two weeks and my cellular data stops working out of nowhere. I have an iPhone 12 and my zip code where I’m located right now is 89030. It can take two to five days for data use to post in myAT&T, so amounts shown online may not reflect all use since your last bill. Time stamps for current data or text usage may be off by up to 4 hours in myAT&T. Here are some things to keep in mind: We usually update recent data use every three hours.How to Fix AT&T Cellular Data not Working: Start With Checking if your cellular data is turned on. Your access to AT&T cellular data is weak. Restart your Device. Turn Off Wi-Fi on your Device. Enable then Disable Airplane Mode. Remove your SIM, then Re-insert it. Reboot your Device With Data Roaming Turned On.Nov 13, 2021 · Your cellular data should immediately start working again. Contact your carrier's support if you have issues doing so, and consider limiting your data usage in the future to avoid running out again. 2. Ensure Airplane Mode Is Turned Off. Airplane mode disables your iPhone’s cellular, Wi-Fi, and Bluetooth connections. Out of nowhere, my cellular data stopped loading anything despite “5ge” being in the corner with full bars. I’ve tried powering off my phone, taking the SIM card out, nothing is working. I can’t troubleshoot the network because I would have to sign in and I do not pay for this account. My dad does.Find help for your AT&T Wireless℠ plan, international plan, or parental controls. Learn how to help your wireless signal with AT&T Cell Booster. Explore wireless add-ons, apps, and more.Find help for your AT&T Wireless℠ plan, international plan, or parental controls. Learn how to help your wireless signal with AT&T Cell Booster. Explore wireless add-ons, apps, and more.1. From the home screen, select the Settings app. 2. Select Cellular. To turn cellular data on or off, select the Cellular Data switch. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE > desired option. Learn more from the Apple support article About cellular data settings and usage on your iPhone. 3.Open the Settings app. Tap Cellular. Make sure Cellular Data is toggled on. Make sure the apps you want to use cellular data for are toggled on. Note: if you are traveling internationally, follow these steps to make sure your iPhone is set up for data roaming: Opening the Settings app. Tap Cellular.Find outages in your area Select your service Wireless (mobile phone) AT&T Internet, AT&T Phone, or U-verse® TV Get help with Wi-Fi® weak spots Manage connected devices Check for outagesFeb 4, 2022 · Make sure you're properly inserting the SIM card and confirm that your cellular data is enabled. Resetting your network settings in your device will refresh your connection which will improve your service. Using your Samsung Galaxy S21, go to: Settings>General Management>Reset>Reset network settings. There's a device support tool we offer that ... If you have an iPhone 4 or higher and data is not working after taking these steps, please contact customer service for assistance at (888) 345-5509. If you have an Apple iPhone 3GS, data can be configured once the phone has been updated to iOS 5 or higher. These phones can then work for cellular data, however picture messaging cannot be ... Jan 17, 2023 · Update your iPhone or iPad to the latest version of iOS or iPadOS. Go to Settings > Cellular. Then: For iPhone, tap Cellular Data Options, then turn on Enable LTE. For iPad, turn on LTE. If you still see No Service after following these steps, contact your carrier. iPhone and iPad devices that support 5G networks are not affected by the phasing ... Windows 11 Windows 10. Some models of Surface Pro X, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Go 2, and Surface Go 3 can connect to a cellular data network. If you can’t connect to a cellular network or can’t stay connected, here are some things to try based on the problem you’re having.Jul 2, 2022 · It is now a safety concern as I need to be alone tomorrow and it is essential that I be able to use maps to navigate. Some texts are getting through but with a significant delay. A map will partially load and then just spin. I tried turning on and off all data and cellular settings. Turned off all app data except maps with no fix. iPad is not connect to cellular. Recently anytime I disconnect my iPad from the cellular network it won’t recognize the cellular connection. It worked perfect until a couple of weeks ago. For a bit turning it off and back on worked but now it is not. I have reset the network settings, turned on airplane mode and everything, but nothing works.Wait 1 minute. Then press and hold the power button until the Apple logo appears. 3. Update your carrier settings. Sometimes your carrier may release updates that are designed to improve your cellular data performance. Check to see if there is an update and if there is an update, update your carrier settings.Remove and re-add your cellular plan. Try removing and re-adding your cellular plan. On your iPhone, tap Watch > My Watch > Cellular > i > Remove > Remove > tap Add a New Plan to start afresh. Reset your Apple Watch. Resetting erases the current data from your watch which may clear unknown issues.I have an iPhone 7. I just bought the $50 monthly plan With 25gb of high speed today and I can get calls and texts but my cellular data isn’t working and will not let me send iMessages or use the internet. I’ve tried cutting my phone on/off and reset network settings.Your cellular data should immediately start working again. Contact your carrier's support if you have issues doing so, and consider limiting your data usage in the future to avoid running out again. 2. Ensure Airplane Mode Is Turned Off. Airplane mode disables your iPhone’s cellular, Wi-Fi, and Bluetooth connections.Our Troubleshoot & Resolve Tool is a fantastic resource to use when you run into issues like this. Select the device you are using, and then under Service/network issues choose Internet. Another thing we do when you are experiencing data connection issues is to Reset Network Settings on all devices. Tap Settings> General> Reset> Reset Network ...Oct 24, 2022 · How to Fix AT&T Cellular Data not Working: Start With Checking if your cellular data is turned on. Your access to AT&T cellular data is weak. Restart your Device. Turn Off Wi-Fi on your Device. Enable then Disable Airplane Mode. Remove your SIM, then Re-insert it. Reboot your Device With Data Roaming Turned On. Feb 7, 2023 · Wait for half a minute and then turn your mobile phone back on. Go to the same settings section and turn off Airplane mode. After that, check if your mobile data is working again. To double-check accurately, make sure you’re only connected to your cellular data services and make sure your mobile WiFi is turned off. 3. Aug 6, 2021 · Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection > Call& data quality/Internet and make sure you have correct device at Change ... It is now a safety concern as I need to be alone tomorrow and it is essential that I be able to use maps to navigate. Some texts are getting through but with a significant delay. A map will partially load and then just spin. I tried turning on and off all data and cellular settings. Turned off all app data except maps with no fix.AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.Mobile data down all day today until around 6pm when the 4G icon briefly appeared for about 10 seconds then disappeared. I walked the 1000 meters today outside and did not get any mobile data or 4G. I only can text and make phone calls. That is it right now. Mobile data/4G will probably turn on around 10pm like it did yesterday.Dec 6, 2021 · 64.5K Messages. 2 years ago. You aren’t really connected to ATT’s network, even if it says ATT Mexico. You are still roaming and subject to whatever conditions are imposed on roaming by that carrier which could include reduced data speeds. See if you have the option of selecting what carrier you connect to. Land in Lisbon, Amsterdam, Copenhagen — all works instantly with european networks, data, roaming etc. Land back in Boston, no connencitvity, emergency calls only. Shut the phone down, fiddle with SIM removal, turn the phone on, turn off, reinsert the SIM, turn on and, with some luck (not always!!!!) ATT cellular will reconnect.Jan 8, 2023 · This will delete all network settings, returning them to factory defaults. From the home screen, select the Settings app > scroll to and select General > scroll to and select Reset > select Reset Network Settings > select Reset Network Settings again to confirm. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE. Oct 21, 2019 · My cellular data stopped working where I could only have coverage/receive messages/texts when I was in a wifi area. However, I could not access anything with wifi off and cellular on. Cellular data not working. Out of nowhere, my cellular data stopped loading anything despite “5ge” being in the corner with full bars. I’ve tried powering off my phone, taking the SIM card out, nothing is working. I can’t troubleshoot the network because I would have to sign in and I do not pay for this account. My dad does.Make sure you're properly inserting the SIM card and confirm that your cellular data is enabled. Resetting your network settings in your device will refresh your connection which will improve your service. Using your Samsung Galaxy S21, go to: Settings>General Management>Reset>Reset network settings. There's a device support tool we offer that ...Find outages in your area Select your service Wireless (mobile phone) AT&T Internet, AT&T Phone, or U-verse® TV Get help with Wi-Fi® weak spots Manage connected devices Check for outagesIf your plan uses an eSIM, follow these steps: On the new iPad, go to Settings > Cellular Data > Set up Cellular Data. If you see a Transfer button next to the carrier you want, tap it. Then follow the directions to transfer service. You might need to wait a few minutes for the activation to complete. If you don’t see a Transfer button, or if ...Explore voicemail, messaging, and apps to help you and yours stay safe and connected. Discover ways to stay connected when you travel. Find out how to connect through Wi-Fi, mobile hotspots, and our wireless network. We’ve got you covered. Check out your plan info, reward programs, and device protection options.May 10, 2022 · Settings icon > scroll to and select General management > select Reset > Reset network settings > Reset settings > select Reset to confirm. If that does not work, go into cellular settings and see if you can select a carrier. If neither works, you may need to add the international pay per use feature to your line. Open the Settings app. Tap Cellular. Make sure Cellular Data is toggled on. Make sure the apps you want to use cellular data for are toggled on. Note: if you are traveling internationally, follow these steps to make sure your iPhone is set up for data roaming: Opening the Settings app. Tap Cellular.Go to Settings > General > Reset > Reset Network Settings, this refreshes your network. We also recommend our Troubleshoot And Resolve Tool > Fix An Issue > Connection > Messaging & Internet, to assist fix your cellular connectivity and message service. Let us know if this is helpful! Thank you for reaching out to the community!Cellular data not working. Att sold me a phone now that I owe 10 payments my cellular data don’t work. What can I do because this was never told to me.Oct 24, 2022 · How to Fix AT&T Cellular Data not Working: Start With Checking if your cellular data is turned on. Your access to AT&T cellular data is weak. Restart your Device. Turn Off Wi-Fi on your Device. Enable then Disable Airplane Mode. Remove your SIM, then Re-insert it. Reboot your Device With Data Roaming Turned On. It can take two to five days for data use to post in myAT&T, so amounts shown online may not reflect all use since your last bill. Time stamps for current data or text usage may be off by up to 4 hours in myAT&T. Here are some things to keep in mind: We usually update recent data use every three hours.Oct 21, 2019 · My cellular data stopped working where I could only have coverage/receive messages/texts when I was in a wifi area. However, I could not access anything with wifi off and cellular on. How to Fix AT&T Cellular Data not Working: Start With Checking if your cellular data is turned on. Your access to AT&T cellular data is weak. Restart your Device. Turn Off Wi-Fi on your Device. Enable then Disable Airplane Mode. Remove your SIM, then Re-insert it. Reboot your Device With Data Roaming Turned On.Aug 6, 2021 · Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection> Call& data quality/Internet and make sure you have correct device at Change Device. Also Reset your Network Settings, go to Settings > General > Reset > Reset Network Settings. This refreshes your network. Make sure your Device Software Is Updated to the latest version, this will help with resetting your device and connection. Enough space, a Wi-Fi connection and at least 80% batter y is required for the update.1. From the home screen, select the Settings app. 2. Select Cellular. To turn cellular data on or off, select the Cellular Data switch. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE > desired option. Learn more from the Apple support article About cellular data settings and usage on your iPhone. 3.Jul 16, 2018 · Cellular data not working I have an iPhone 6s plus and my data is not working unless im on wifi to use the internet. Ive tried everything to reset it im on an prepaid unlimited plan I was on the att store for hours and no one knows how to fix this problem. For Android 11 and earlier: Go to "Settings -> Network & Internet -> Mobile network." Make sure "Mobile data" is switched on, then tap "Data warning & limit." Here you need to make sure that "Set data limit" is switched off, or at least no lower than the limit provided by your network.Jan 8, 2023 · This will delete all network settings, returning them to factory defaults. From the home screen, select the Settings app > scroll to and select General > scroll to and select Reset > select Reset Network Settings > select Reset Network Settings again to confirm. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE. Explore voicemail, messaging, and apps to help you and yours stay safe and connected. Discover ways to stay connected when you travel. Find out how to connect through Wi-Fi, mobile hotspots, and our wireless network. We’ve got you covered. Check out your plan info, reward programs, and device protection options.I called them again and they told me they need to re-activate the SIM, so they did that and it's still not working. I tried Resetting my network, re-insert SIM, toggled cellular data and airplane mode on/off and also removed International Day Pass from my account, but still no luck. When I checked my data balance by dialing *3282* it says I ...It would be a pleasure to assist you with reconnecting your data. As stated by our ACE Community member. To resume your data connection you will need to pay for the plan right away for it to work. If you have already paid for the new plan, it appears there may be something else causing this issue.Make sure that Set Automatically is turned on. Turn on Airplane Mode for about 30 seconds. Then turn it off again and let your iPhone automatically select the best network. If you see No Service or SOS only in the status bar of your iPhone, open Settings and tap Cellular, or Cellular Data, or Mobile Data. Tap Cellular Data Options and make sure ...Android device data settings. To program your Android TM device with the correct settings: Tap your Settings menu. Choose either Wireless & Networks, More Networks, or Connections. Tap Mobile Networks, then Access Point Names. Find and select the option to add a new APN. You may find a plus (+) symbol on the screen, or tap the menu button.Oct 24, 2022 · On your iPhone, open the Apple Watch app. Tap the My Watch tab, then tap Cellular. Tap Set Up Cellular. Follow the instructions for your carrier. You might need to contact your carrier for help. You might see a phone number assigned to your Apple Watch that differs from the phone number assigned to your iPhone. Our Troubleshoot & Resolve Tool is a fantastic resource to use when you run into issues like this. Select the device you are using, and then under Service/network issues choose Internet. Another thing we do when you are experiencing data connection issues is to Reset Network Settings on all devices. Tap Settings> General> Reset> Reset Network ...Since the update my mobile data stopped working. I tried everything, changing the APN settings, toggling, talking to SAMSUNG India and US to no avail. Here is what was wrong: It seems like AT&T has 3G and 4G/LTE sims this problem is with their 3G sim it doesnt work with the new update unless you roll back to 3G APN settings.From the home screen, select the Settings app > scroll to and select General > scroll to and select Reset > select Reset Network Settings > select Reset Network Settings again to confirm. Note: To turn LTE data on or off select Cellular Data Options > Enable LTE. This information will help us investigate your concerns further so that we're able ...AT&T is an American telecommunications company, and the second largest provider of mobile services and the largest provider of fixed telephone services in the US. AT&T also offers television services under their U-verse brand. AT&T has near-national wireless coverage.Check the cellular service eligibility of your Apple Watch. Ensure cellular connection is activated on Apple Watch. Turn off and on Airplane Mode. Restart your Apple Watch. Update watchOS. Check for carrier settings update. Remove and re-add cellular plan. Check the specific apps. Reset network settings on iPhone.I apologize that you are having issues with your iPad not connecting to data. The first step I would try is resetting your network settings. You can do this by tapping on settings - general - reset - reset network settings. This forces your iPad to re-register its network settings. This fixes the problem about 99% of the time.Step 1: Bring up the control center by swiping down on the home screen of your iPhone 13. Step 2: Then, tap the “Airplane Mode” icon to enable the feature. Wait for a few seconds and again, click the same icon to turn off Airplane mode. Check if cellular data starts working or not this time. Fix 4. Find outages in your area Select your service Wireless (mobile phone) AT&T Internet, AT&T Phone, or U-verse® TV Get help with Wi-Fi® weak spots Manage connected devices Check for outages Jan 1, 2022 · An Apple Watch Series 6, or Apple Watch Series 3-5 with cellular. A compatible iPhone® (6 or later including SE) running iOS version 11.0 or higher. An AT&T rate plan for your Apple Watch (Cellular). iPhone and Apple Watch (Cellular) must be on the same AT&T postpaid Billing Account. An AT&T Access ID associated with the iPhone. Sync your ... Feb 13, 2023 · To use cellular data, make sure Data Roaming is turned on in your device settings. To call or send a message to the U.S., dial +1 followed by the 10-digit number. The “+” sign usually appears if you press and hold the “0” key on your dial pad. To call or send a message to another country, dial + (country code) followed by the local ... If the cellular network is still not available on your iPhone or iPad, try restarting the device. For your iPad, just press the power button until the power off screen appears, then slide the power off icon right in order to initiate the shut down. For the iPhone, hold and press one of the volume buttons and the side button, then slide to power ...I called them again and they told me they need to re-activate the SIM, so they did that and it's still not working. I tried Resetting my network, re-insert SIM, toggled cellular data and airplane mode on/off and also removed International Day Pass from my account, but still no luck. When I checked my data balance by dialing *3282* it says I ...Windows 11 Windows 10. Some models of Surface Pro X, Surface Pro 7+, Surface Pro 8, Surface Pro 9, Surface Go 2, and Surface Go 3 can connect to a cellular data network. If you can’t connect to a cellular network or can’t stay connected, here are some things to try based on the problem you’re having.Check the cellular service eligibility of your Apple Watch. Ensure cellular connection is activated on Apple Watch. Turn off and on Airplane Mode. Restart your Apple Watch. Update watchOS. Check for carrier settings update. Remove and re-add cellular plan. Check the specific apps. Reset network settings on iPhone.Also Reset your Network Settings, go to Settings > General > Reset > Reset Network Settings. This refreshes your network. Make sure your Device Software Is Updated to the latest version, this will help with resetting your device and connection. Enough space, a Wi-Fi connection and at least 80% batter y is required for the update.Jul 3, 2021 · The main option will be to reset your network settings. You can do this by going to: Settings > System > Advanced > Reset > Reset Wi-Fi, mobile & Bluetooth > RESET SETTINGS. After doing this, test to test if mobile data is working or not. Let us know if this helps! Collin, AT&T Community Specialist. 0. It would be a pleasure to assist you with reconnecting your data. As stated by our ACE Community member. To resume your data connection you will need to pay for the plan right away for it to work. If you have already paid for the new plan, it appears there may be something else causing this issue.Aug 6, 2021 · Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection> Call& data quality/Internet and make sure you have correct device at Change Device. It can take two to five days for data use to post in myAT&T, so amounts shown online may not reflect all use since your last bill. Time stamps for current data or text usage may be off by up to 4 hours in myAT&T. Here are some things to keep in mind: We usually update recent data use every three hours.Aug 6, 2021 · Check your wireless usage to confirm data on your plan. Also, check out your AT&T Prepaid Coverage for connection and signal strength. Lastly, here is our helpful Troubleshoot And Resolve Tool to help fix your mobile data connection, go to Fix An Issue > Connection> Call& data quality/Internet and make sure you have correct device at Change Device. Im facing the same issue as well. I can text and talk but cannot access internet on my iphone. I tried all possible steps from online troubleshooting tool. Switched sim’s to different device and still no internet. Also, verified its not my iPhone phone problem, cause internet works with other at&t sim’s. My recent data usage is 0 if you ...
10 Messages Wednesday, October 5th, 2022 2:18 AM Cellular Data Is Not Working Hi, I have two iPhone SE 2020s. One of the phone will not connect to cellular data from the day I receive them. Since I work out of home, I use my home wifi, but when I am outside and try to use the phone's cellular data, the 5G wheel keeps spinning but no connection.. How much did ynw melly
Jun 1, 2022 · The first one involves resetting your network settings as mentioned, by @sandblaster. This will be the seventh step on this page. This options resets Wi-Fi networks and passwords, cellular settings. Check out the steps below for additional steps to resolve your data connection. Go to Settings> Cellular Settings> Network> Reset Network. Data over 5G just stopped working recently. I could reset my network settings and it would work for a few minutes then stop working again. I was able to switch Voice & Data to LTE and now apps and data are working. Settings -> Cellular -> Cellular Data Options -> Voice & Data -> LTE. 0.To use cellular data, make sure Data Roaming is turned on in your device settings. To call or send a message to the U.S., dial +1 followed by the 10-digit number. The “+” sign usually appears if you press and hold the “0” key on your dial pad. To call or send a message to another country, dial + (country code) followed by the local ...To use cellular data, make sure Data Roaming is turned on in your device settings. To call or send a message to the U.S., dial +1 followed by the 10-digit number. The “+” sign usually appears if you press and hold the “0” key on your dial pad. To call or send a message to another country, dial + (country code) followed by the local ...How to Fix AT&T Cellular Data not Working: Start With Checking if your cellular data is turned on. Your access to AT&T cellular data is weak. Restart your Device. Turn Off Wi-Fi on your Device. Enable then Disable Airplane Mode. Remove your SIM, then Re-insert it. Reboot your Device With Data Roaming Turned On.Current problems and outages | Downdetector. User reports indicate no current problems at AT&T. AT&T offers local and long distance phone service, broadband internet and mobile phone services to individuals and businesses. How to Fix Cellular Data Not Working 1. Turn on mobile data The first thing you should do when your cellular data stops working is make sure the ability to... 2. Turn off Wi-Fi Your phone doesn’t use cellular data when it’s also connected to Wi-Fi. That’s a good thing because it... 3. Turn off ...Cellular data not working I have an iPhone 6s plus and my data is not working unless im on wifi to use the internet. Ive tried everything to reset it im on an prepaid unlimited plan I was on the att store for hours and no one knows how to fix this problem.If the cellular network is still not available on your iPhone or iPad, try restarting the device. For your iPad, just press the power button until the power off screen appears, then slide the power off icon right in order to initiate the shut down. For the iPhone, hold and press one of the volume buttons and the side button, then slide to power ...It is important to back up your device before doing this. For instructions visit our Device How to Page and select the Make and Model of your device. Thank you for being part of the Community Forums, and have a great weekend. In some cases, powering down the phone for 3-5 minutes has resolved the data access issue.Explore voicemail, messaging, and apps to help you and yours stay safe and connected. Discover ways to stay connected when you travel. Find out how to connect through Wi-Fi, mobile hotspots, and our wireless network. We’ve got you covered. Check out your plan info, reward programs, and device protection options.May 7, 2021 · It would be a pleasure to assist you with reconnecting your data. As stated by our ACE Community member. To resume your data connection you will need to pay for the plan right away for it to work. If you have already paid for the new plan, it appears there may be something else causing this issue. Cellular data not working I have an iPhone 6s plus and my data is not working unless im on wifi to use the internet. Ive tried everything to reset it im on an prepaid unlimited plan I was on the att store for hours and no one knows how to fix this problem..